Classification:               Technology Support Technician

Location:                      District Wide

Reports to:                   Director of Technology                                  

FLSA Status:                 Non-Exempt

Bargaining Unit:            Non-Represented                                          

Salary:                         $20.00 - $24.00/Hour; This is a full time, year round position.  260 days a year.

 

Position is Open until Filled.

 

Pay commensurate with experience and will be re-evaluated as experience milestones are reached.

 

Applications accepted through Talent Ed Recruit & Hire at: https://ocean.tedk12.com/hire/Index.aspx

Internal applicants please submit a letter of interest to francis.fabela@oceanbeachschools.org. Please include a resume and letters of recommendation.

 

 

Employees assigned to the position description may or may not perform all of the essential functions indicated in this position description.

Position Summary:

 

We are looking for a dependable and motivated person to provide help desk support in a Microsoft Windows networking and ChromeOS environment.  Applicants must be able to take direction, work both independently and as part of a team, possess good time management skills, be a self-starter, have good follow-through on assigned duties/projects, and provide quick and accurate results.  There are times of the year that are extremely busy, so we need someone who can handle themselves well under pressure, but also takes the initiative to stay occupied in between assigned projects and regular duties. Will work under the direction of the Director of Technology, performing assigned duties and projects, as well as assisting with other department projects as necessary.  Training may be provided for the right candidate.

 

Typical Duties:

• Provide technical assistance for computer hardware and software, as well as staff and student user and email accounts both remotely and in the field.
• Troubleshoot and repair Chromebooks.
• Resolve end user issues via phone, in person, or electronically.
• Maintain and update hardware and software.
• Track user issues and resolutions via our Help Ticket System.
• Organize/track inventory and move devices/equipment.
• Set-up and deploy computers/Chromebooks and related equipment throughout the district.
• Plan and execute assigned projects.
• Report to work punctually with regular and reliable attendance.
• Duties will increase as knowledge and skills are gained.
• Other duties as assigned

Minimum Qualifications

• A high school diploma or equivalent and minimum of two (2) years work experience is required. 
• Interest in IT/Computer Technology.  
• Ability to work efficiently, follow directions and work independently.  Must take direction, and correction, well.
• Strong troubleshooting and critical thinking skills with the ability to follow tasks through to completion.
• Able to keep track of multiple projects and duties simultaneously.
• Ability to effectively communicate with others verbally as well as in writing using both technical and non-technical language.
• Strong customer service skills and the ability to build rapport with end users.
• Positive and professional demeanor.
• Ability to exercise sound judgment, including appropriate handling of confidential matters.
• Must have a valid Driver’s License.
• Must Pass a Washington State Background Check.

Preferred Qualifications

• Two (2) years relevant IT experience; or equivalent combination of education/experience.  ( AA degree,  A+ and Network+ certifications, tech support work experience, etc.).
• Basic knowledge of Microsoft Windows networking environment. 
• Basic knowledge of ChromeOS and Chromebook management.
• Experience working at a school district.

 

Physical and Environmental Requirements of the Position:

• The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Must be able to occasionally carry/move up to 75 pounds or lift up to 20 pounds overhead and must be able to carry/move up to 25 pounds frequently.
• While performing the duties of this job, the employee is frequently required to sit, move about, hear and speak.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

 

NON DISCRIMINATION STATEMENT

The Ocean Beach School District does not discriminate in any programs or activities on the basis of sex, race, creed, religion, color, national origin, age, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of a trained dog guide or service animal and provides equal access to the Boy Scouts and other designated youth groups. The following employees have been designated to handle questions and complaints of alleged discrimination:

 

Title IX Coordinator Jim Paxinos, Human Resources Director PO Box 778, Long Beach, WA  98631 Tel: 360-642-3739 Email: jim.paxinos@oceanbeachschools.org

Civil Rights Compliance Coordinator Amy Huntley, Superintendent PO Box 778, Long Beach, WA  98631 Tel: 360-642-3739 Email: amy.huntley@oceanbeachschools.org

Section 504/ADA Coordinator Amy Huntley/Dir. Of Student Services PO Box 778, Long Beach, WA 98631 Tel: 360-642-3739 Email: amy.huntley@oceanbeachschools.org

Note: This is not necessarily an exhaustive or all-inclusive list of responsibilities, skills, duties, requirements, efforts, functions or working conditions associated with the job. This job description is not a contact of employment or a promise or guarantee of any specific terms or conditions of employment. The school district may add to, modify or delete any aspect of this job (or the position itself) at any time as it deems advisable.

OCEAN BEACH SCHOOL DISTRICT IS A DRUG AND TOBACCO-FREE WORKPLACE